Privacy Policy

Radcliffe and Rose

Last updated: 01-06-2026

Radcliffe and Rose respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us, make an enquiry, book a photography service, use our website, or appear in photographs taken by us.

1. What personal information we collect

We may collect and use the following types of personal information:

Your name.
Your email address.
Your phone number.
Your postal address, where needed for contracts, invoices or printed products.
Details about your event, booking, venue, timings, preferences and photography requirements.
Payment and invoice information.
Written correspondence between you and Radcliffe and Rose.
Photographs and video content taken as part of our photography services.
Website usage data, such as basic analytics, cookies and technical information, where applicable.
Social media handles or messages, where you contact us through social media platforms.
Consent records, model releases or permissions relating to image use.

For weddings, events or portrait sessions, we may also collect information about other people involved in the booking, such as partners, family members, guests, suppliers or venue contacts. Where you provide information about another person, please ensure they are aware that their information may be shared with us for the purposes of providing our photography services.

2. How we collect your personal information

We collect personal information when:

You contact us by email, phone, website form, social media or in person.
You make an enquiry or request a quote.
You book a photography service.
You complete a contract, questionnaire, booking form or consent form.
We take photographs or video during a commissioned session or event.
You interact with our website or online gallery.
You purchase prints, albums, digital files or other products.
You give us permission to use images for our portfolio, website, social media, competitions, publications or marketing.

3. Why we use your personal information

We use your personal information to:

Respond to enquiries.
Provide quotes and information about our services.
Arrange, manage and deliver photography bookings.
Prepare contracts, invoices and booking documents.
Communicate with you before, during and after a shoot.
Edit, store, deliver and archive photographs.
Create online galleries, albums, prints or other agreed products.
Manage payments, accounting and business records.
Maintain records of permissions, releases and usage rights.
Improve our services, website and client experience.
Share selected images for portfolio, marketing or promotional purposes, where we have an appropriate lawful basis or your permission.
Comply with legal, tax, accounting or regulatory obligations.

4. Our lawful bases for using personal information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on one or more of the following lawful bases:

Contract

We use your information where it is necessary to provide the photography services you have requested, such as responding to an enquiry, preparing a quote, confirming a booking, delivering images, or fulfilling a contract.

Legitimate interests

We may use your information where it is necessary for the legitimate interests of running and promoting our photography business, provided your rights and freedoms do not override those interests. This may include keeping business records, improving our services, maintaining client communications, protecting our work, and displaying selected images as part of our professional portfolio where appropriate.

Consent

We may rely on consent where we ask for your specific permission, for example to use certain images for marketing, publication, social media, competitions or promotional purposes. Where we rely on consent, you may withdraw it at any time by contacting us.

Legal obligation

We may use and retain certain information where required by law, such as tax, accounting or business record-keeping obligations.

5. Photographs and image use

As a photography business, photographs are central to the services we provide. Images may identify you or other individuals and may therefore be considered personal data.

Photographs taken as part of a booking may be used to:

Edit and deliver your final gallery or agreed products.
Provide prints, albums or digital files.
Maintain an archive of completed work.
Resolve queries, complaints or contractual matters.
Display examples of our work, where permitted.

We will not sell your personal information to third parties.

We may ask for your consent before using images in certain public-facing ways, such as on our website, social media, printed marketing materials, wedding directories, competitions or editorial features. If you have concerns about the public use of particular images, please let us know in writing.

If your event includes guests, we will usually rely on our legitimate interests in documenting the event and delivering the agreed photography service. However, we will take reasonable care when handling sensitive, private or potentially embarrassing images.

6. Special category data

Some photographs may reveal sensitive information, such as health information, religious beliefs, ethnic background or other protected characteristics. We do not usually collect this information intentionally as written data, but it may be visible in photographs, particularly during weddings, ceremonies, family events or cultural celebrations.

Where such information appears in images, we will handle it carefully and only use it for the purposes connected with the photography service, unless we have obtained appropriate permission for wider use.

7. Children and young people

We may photograph children as part of family sessions, weddings, school-related sessions or events. Where children are the main subject of a shoot, we will normally require consent from a parent or legal guardian.

We take particular care with images of children and young people. We will not knowingly publish identifying images of children for promotional purposes without appropriate permission.

8. Who we share personal information with

We may share limited personal information with trusted third parties where necessary to provide our services or run our business. These may include:

Online gallery providers.
Cloud storage providers.
Website hosting providers.
Email and communication platforms.
Album, print and product suppliers.
Payment processors or banks.
Accountants or professional advisers.
Second shooters, assistants or editors working with us.
Venues or suppliers, where coordination is needed for your booking.
Legal or regulatory authorities, where required by law.

We only share information that is necessary for the relevant purpose. Where appropriate, we expect third-party service providers to handle your information securely and in accordance with data protection law.

9. International transfers

Some of the services we use, such as cloud storage, website platforms, gallery providers or email systems, may process data outside the UK. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

10. How long we keep your information

We will only keep your personal information for as long as reasonably necessary.

As a guide:

Enquiry emails may be kept for up to [insert period, e.g. 12 months] if no booking is made.
Contracts, invoices and accounting records may be kept for up to [insert period, often 6–7 years for tax/accounting purposes].
Final edited image galleries may be kept for [insert period].
Backups or archived image files may be retained for [insert period] unless deletion is requested and we are able to comply.
Consent records and model releases may be kept for as long as images are used publicly.

Photography archives may be retained for longer where this is necessary to provide replacement files, preserve a record of commissioned work, manage copyright, or maintain a professional portfolio. You may contact us to ask about the retention of your images.

11. How we protect your information

We take reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. These may include password protection, secure storage, restricted access, careful file management, backups and the use of reputable service providers.

However, no method of electronic storage or transmission is completely secure. We will take reasonable care, but we cannot guarantee absolute security.

12. Your data protection rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information in certain circumstances.
Ask us to restrict how we use your information.
Object to certain types of processing.
Withdraw consent where we are relying on consent.
Ask for your information to be transferred to another organisation in certain circumstances.
Complain to the Information Commissioner’s Office.

These rights are not absolute and may depend on the circumstances. For example, we may need to retain certain information for legal, contractual, accounting or legitimate business reasons.

To exercise your rights, please contact us

We may need to verify your identity before responding to a request.

13. Cookies and website analytics

Our website may use cookies or similar technologies to improve the website, understand visitor behaviour and support basic functionality.

Cookies are small files placed on your device. Some cookies are essential for the website to work properly, while others may help us understand how visitors use the site.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can usually control cookies through your browser settings.

14. Marketing communications

We may contact you about our services if you have asked us to do so, made an enquiry, booked with us, or given us permission to contact you.

You can ask us to stop sending marketing communications at any time & we will remove you from our mailing list.

We will not sell your contact details to third parties for marketing purposes.

15. Copyright and client images

Copyright in photographs taken by Radcliffe and Rose usually remains with Radcliffe and Rose unless otherwise agreed in writing. This Privacy Policy does not transfer copyright or usage rights.

Your contract or licence agreement will explain how you may use your images and how Radcliffe and Rose may use them.

16. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters:

Information Commissioner’s Office
Website: https://ico.org.uk
Phone: 0303 123 1113

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with the date it was last updated.

Privacy Policy

Radcliffe and Rose

Last updated: 01-06-2026

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1. What personal information we collect

We may collect and use the following types of personal information:

Your name.

Your email address.

Your phone number.

Your postal address, where needed for contracts, invoices or printed products.

Details about your event, booking, venue, timings, preferences and photography requirements.

Payment and invoice information.

Written correspondence between you and Radcliffe and Rose.

Photographs and video content taken as part of our photography services.

Website usage data, such as basic analytics, cookies and technical information, where applicable.

Social media handles or messages, where you contact us through social media platforms.

Consent records, model releases or permissions relating to image use.

2. How we collect your personal information

We collect personal information when:

You contact us by email, phone, website form, social media or in person.

You make an enquiry or request a quote.

You book a photography service.

You complete a contract, questionnaire, booking form or consent form.

We take photographs or video during a commissioned session or event.

You interact with our website or online gallery.

You purchase prints, albums, digital files or other products.

You give us permission to use images for our portfolio, website, social media, competitions, publications or marketing.

3. Why we use your personal information

We use your personal information to:

Respond to enquiries.

Provide quotes and information about our services.

Arrange, manage and deliver photography bookings.

Prepare contracts, invoices and booking documents.

Communicate with you before, during and after a shoot.

Edit, store, deliver and archive photographs.

Create online galleries, albums, prints or other agreed products.

Manage payments, accounting and business records.

Maintain records of permissions, releases and usage rights.

Improve our services, website and client experience.

Share selected images for portfolio, marketing or promotional purposes, where we have an appropriate lawful basis or your permission.

Comply with legal, tax, accounting or regulatory obligations.

4. Our lawful bases for using personal information

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on one or more of the following lawful bases:

Contract

We use your information where it is necessary to provide the photography services you have requested, such as responding to an enquiry, preparing a quote, confirming a booking, delivering images, or fulfilling a contract.

Legitimate interests

Consent

We may rely on consent where we ask for your specific permission, for example to use certain images for marketing, publication, social media, competitions or promotional purposes. Where we rely on consent, you may withdraw it at any time by contacting us.

Legal obligation

We may use and retain certain information where required by law, such as tax, accounting or business record-keeping obligations.

5. Photographs and image use

As a photography business, photographs are central to the services we provide. Images may identify you or other individuals and may therefore be considered personal data.

Photographs taken as part of a booking may be used to:

Edit and deliver your final gallery or agreed products.

Provide prints, albums or digital files.

Maintain an archive of completed work.

Resolve queries, complaints or contractual matters.

Display examples of our work, where permitted.

We will not sell your personal information to third parties.

We may ask for your consent before using images in certain public-facing ways, such as on our website, social media, printed marketing materials, wedding directories, competitions or editorial features. If you have concerns about the public use of particular images, please let us know in writing.

If your event includes guests, we will usually rely on our legitimate interests in documenting the event and delivering the agreed photography service. However, we will take reasonable care when handling sensitive, private or potentially embarrassing images.

6. Special category data

Where such information appears in images, we will handle it carefully and only use it for the purposes connected with the photography service, unless we have obtained appropriate permission for wider use.

7. Children and young people

We may photograph children as part of family sessions, weddings, school-related sessions or events. Where children are the main subject of a shoot, we will normally require consent from a parent or legal guardian.

We take particular care with images of children and young people. We will not knowingly publish identifying images of children for promotional purposes without appropriate permission.

8. Who we share personal information with

We may share limited personal information with trusted third parties where necessary to provide our services or run our business. These may include:

Online gallery providers.

Cloud storage providers.

Website hosting providers.

Email and communication platforms.

Album, print and product suppliers.

Payment processors or banks.

Accountants or professional advisers.

Second shooters, assistants or editors working with us.

Venues or suppliers, where coordination is needed for your booking.

Legal or regulatory authorities, where required by law.

We only share information that is necessary for the relevant purpose. Where appropriate, we expect third-party service providers to handle your information securely and in accordance with data protection law.

9. International transfers

Information Commissioner’s Office
Website: https://ico.org.uk
Phone: 0303 123 1113